1. Introduction
Australian Markets Group (“Australian Markets”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of personal information.
This Privacy Policy explains how Australian Markets collects, uses, stores, shares, protects, and manages personal information when individuals access or use our websites, mobile applications, online marketplaces, social networking services, recruitment platforms, property advertising services, e-commerce platforms, business directories, advertising services, marketing solutions, APIs, and related products and services.
This Privacy Policy applies to all Australian Markets platforms, services, applications, websites, business services, and future products unless a separate privacy notice applies.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.
2. Who We Are
Australian Markets Group operates a network of digital platforms designed to connect individuals, businesses, organizations, communities, advertisers, recruiters, property professionals, merchants, service providers, and consumers across Australia and internationally.
Our services may include:
- Social networking and community platforms;
- Professional networking services;
- Business directories and promotional services;
- Recruitment and employment services;
- Property advertising and real estate platforms;
- Online marketplaces and e-commerce services;
- Digital advertising and marketing services;
- Communication and collaboration tools;
- Content publishing and media services;
- Mobile applications and software solutions;
- Future technologies and digital services.
Our mission is to create trusted digital ecosystems that support communication, economic participation, business growth, professional development, and community engagement while protecting user privacy and security.
3. Privacy Principles
Australian Markets is committed to:
- Collecting personal information lawfully and fairly.
- Being transparent about our information handling practices.
- Providing users with meaningful privacy choices.
- Protecting personal information through appropriate safeguards.
- Limiting access to information on a need-to-know basis.
- Complying with the Privacy Act 1988 (Cth), Australian Privacy Principles (APPs), and other applicable privacy laws.
- Continually reviewing and improving privacy practices.
4. Community Standards and Responsible Use
Australian Markets is committed to maintaining safe, respectful, and inclusive online environments.
Users must comply with:
- Our Terms of Service;
- Community Standards and Code of Conduct;
- Advertising Policies;
- Marketplace Policies;
- Commercial User Agreements;
- Applicable laws and regulations.
Australian Markets may investigate suspected breaches and take enforcement action, including content removal, account restrictions, suspension, termination, or referral to law enforcement authorities where appropriate.
5. Information We Collect
The information we collect depends on the services you use and how you interact with our platforms.
5.1 Information You Provide
Account Information
- Name
- Username
- Email address
- Telephone number
- Date of birth
- Password and login credentials
- Profile photo
- Biography and profile information
Professional and Business Information
- Employment history
- Qualifications and certifications
- Skills and experience
- Business details
- Company information
- Professional licences
- Marketing materials
Property and Marketplace Information
- Property listings
- Product listings
- Property photographs
- Product images
- Seller information
- Agent information
- Business contact details
Transaction Information
- Purchases
- Orders
- Invoices
- Billing information
- Payment information (processed by authorised providers)
- Shipping information
- Transaction records
Communications and Content
- Messages
- Posts
- Comments
- Reviews
- Ratings
- Videos
- Photographs
- Articles
- Support requests
5.2 Information Collected Automatically
Device Information
- IP address
- Device identifiers
- Browser type
- Operating system
- Device settings
- Language preferences
Usage Information
- Pages visited
- Searches performed
- Content viewed
- Features used
- Session information
- Advertising interactions
- Referral sources
Location Information
Subject to your settings and permissions:
- Country
- State or Territory
- City
- Approximate location
5.3 Information Received from Third Parties
We may receive information from:
- Business partners
- Advertisers
- Recruiters
- Property professionals
- Merchants
- Analytics providers
- Payment processors
- Identity verification providers
- Publicly available sources
- Government and regulatory databases where permitted by law
6. Identity Verification and Trust & Safety
To maintain trust and platform integrity, Australian Markets may verify:
- Individual identities
- Business registrations
- ABNs
- Professional licences
- Recruiter credentials
- Property agency credentials
- Merchant information
- Payment information
Verification information may be retained where reasonably necessary for fraud prevention, legal compliance, security, and dispute resolution.
7. Recruitment, Employment and Career Services
Where users access recruitment or employment services, we may collect:
- Resumes and CVs
- Employment history
- Qualifications
- References
- Career preferences
- Applications submitted
- Recruiter communications
This information may be shared with employers, recruiters, employment agencies, and authorised service providers where necessary to provide recruitment services.
8. Property and Real Estate Services
Where users access property-related services, we may collect:
- Property listing information
- Property photographs
- Property enquiries
- Agent details
- Landlord information
- Buyer and tenant communications
Property information may be shared with agents, advertisers, service providers, and prospective buyers or tenants where necessary.
9. Marketplace and E-Commerce Services
Where users buy or sell products or services, we may collect:
- Product information
- Seller information
- Buyer information
- Transaction details
- Delivery information
- Customer service records
- Marketplace communications
Transaction records may be retained to support compliance, fraud prevention, customer service, and dispute resolution.
10. Artificial Intelligence and Automated Processing
Australian Markets may use artificial intelligence, machine learning, and automated technologies to:
- Recommend content
- Match jobs and candidates
- Recommend properties
- Personalise marketplace experiences
- Detect fraud and spam
- Improve search functionality
- Enhance customer support
- Improve advertising relevance
- Analyse platform performance
Where required by law, users may contact us regarding concerns about automated processing.
11. How We Use Information
We may use information to:
- Provide services;
- Create and manage accounts;
- Process transactions;
- Deliver products and services;
- Facilitate communications;
- Improve products and services;
- Personalise content and recommendations;
- Provide customer support;
- Prevent fraud and security incidents;
- Enforce policies and agreements;
- Conduct analytics and research;
- Display relevant advertising;
- Comply with legal obligations.
12. Sharing and Disclosure of Information
Australian Markets does not sell personal information.
We may disclose information to:
- Service providers;
- Payment processors;
- Advertisers;
- Recruiters and employers;
- Property professionals;
- Marketplace participants;
- Analytics providers;
- Government agencies where legally required;
- Courts and law enforcement authorities;
- Corporate transaction participants.
We may also share aggregated or de-identified information for research, analytics, and reporting purposes.
13. International Data Transfers
Australian Markets may store or process information in Australia or other countries where our service providers operate.
Where information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place and that information is protected in accordance with applicable privacy laws.
14. Data Security
We implement reasonable safeguards including:
- Encryption;
- Access controls;
- Security monitoring;
- Secure hosting;
- Network protection;
- Authentication measures;
- Staff confidentiality obligations;
- Incident response procedures.
No method of transmission or storage is completely secure.
15. Data Retention
We retain information only for as long as reasonably necessary to:
- Provide services;
- Meet legal obligations;
- Resolve disputes;
- Prevent fraud;
- Maintain platform integrity;
- Enforce agreements.
Information may be deleted, anonymised, aggregated, or de-identified when no longer required.
16. Your Rights and Choices
Subject to applicable law, you may:
- Access personal information;
- Correct inaccurate information;
- Update account information;
- Manage privacy settings;
- Manage communication preferences;
- Request deletion in certain circumstances;
- Request a copy of your information;
- Withdraw consent where applicable.
17. Children’s Privacy
Australian Markets is not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If we become aware that information has been collected from a child under 13, we may remove the information and terminate the account.
Parents or guardians who believe a child has provided information may contact us.
18. Cookies and Similar Technologies
Australian Markets uses cookies, pixels, local storage, SDKs, analytics tools, and similar technologies.
Further details are available in our separate Cookies Policy.
19. Third-Party Services
Our services may contain links, integrations, advertisements, payment gateways, mapping services, and embedded content provided by third parties.
Australian Markets is not responsible for the privacy practices of third parties.
Users should review the privacy policies of those services.
20. Account Closure and Deletion
Users may request account closure or deletion.
Certain information may be retained where necessary for:
- Legal compliance;
- Security;
- Fraud prevention;
- Dispute resolution;
- Record keeping;
- Enforcement of agreements.
21. Changes to this Privacy Policy
We may update this Privacy Policy periodically.
Material changes may be communicated through our websites, applications, email communications, or other channels.
Continued use of our services following publication of an updated Privacy Policy constitutes acceptance of the revised policy where permitted by law.
Effective Date
Effective Date: 29 October 2024